Business Office Staff Assistant

Key Duties & Responsibilities

• Review and prepare patient statements and paper claims for mailing, ensuring accuracy and completeness of supporting documentation such as referrals and EOBs.
• Scan, file, and organize documents accurately and timely.
• Assist Business Office staff with special projects, including auditing, data entry, and correspondence.
• Process and post patient mail payments in accordance with office procedures.
• Prepare and mail patient discharge and collection letters.
• Provide support to front desk operations when needed, including greeting visitors or assisting with inquiries.
• Shred confidential documents following ARA’s compliance and HIPAA protocols.
• Perform additional clerical or billing-related duties as assigned.

Qualifications

• A high school diploma or equivalent is required.
• Prior office or clerical experience is preferred.
• Computer proficiency is required; experience with medical billing software is a plus.