Business Office Specialist I - Full Time

About the role

The Imaging Center at Wolf River is seeking a friendly, dependable, and patient-focused Business Office Specialist I to join our outpatient imaging team in Germantown, TN. If you enjoy working with people, providing excellent customer service, and helping create a positive patient experience, we would love to hear from you! The Business Office Specialist I plays an important role in creating a welcoming and efficient experience for our patients. This position supports the daily operations of the imaging center through a variety of patient-facing and administrative responsibilities. The Imaging Center at Wolf River offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience. Serving patients in over 60+ communities in 19 states, Outpatient Imaging Affiliates, LLC (OIA) is an imaging center management & development operation committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results.

Responsibilities

• Welcoming and registering patients
• Providing excellent customer service and patient coordination
• Answering phones and assisting with patient inquiries
• Scheduling patient appointments
• Maintaining patient information and medical records
• Supporting inventory and other business office functions
• Collaborating with the imaging center team to ensure smooth daily operations

Requirements

Education: high school diploma or general education degree (GED)

Skills

• Ability to work independently and multitask
• Ability to provide documentation accurately and concisely
• Knowledge of medical terminology
• Knowledge of computer applications and Microsoft Office

Pay

Competitive base pay

Benefits

• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Medical, Dental, Vision, and Prescription Coverage
• Flexible Spending Account (FSA)
• 401(k) with Company Match
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program

Schedule

Monday–Friday, 8:30 AM–5:00 PM