Business Office Assistant- Full-Time

About the role

The Business Office Assistant at Willow Creek Healthcare Center is a key member of the administrative team, supporting daily operations and ensuring compliance with healthcare regulations.

Responsibilities

• Aid in daily administrative and business office operations
• Support the Administrator, Director of Nursing, and Business Office Manager with various administrative tasks
• Perform clerical and accounting functions, including cash receipts and data entry
• Assist with payroll and human resources functions as assigned
• Maintain meeting minutes and file documentation appropriately
• Serve as a professional representative of the facility to residents, families, visitors, and community members
• Assist with incident and accident reporting and filing
• Maintain office records, reports, and correspondence
• Ensure adequate office supplies and equipment are available to support operations
• Develop positive working relationships with all departments
• Assist with special projects and administrative studies as assigned
• Maintain confidentiality of resident, employee, and facility information
• Ensure compliance with HIPAA and privacy regulations
• Report suspected unauthorized disclosures of protected health information

Qualifications

• High school diploma or GED required
• Previous administrative, clerical, payroll, HR, or business office experience preferred
• Healthcare or skilled nursing experience preferred but not required

Skills & Abilities

• Strong customer service and communication skills
• Computer proficiency required, Microsoft Excel experience preferred
• Ability to type a minimum of 40 words per minute
• Experience using a 10-key calculator and standard office equipment
• Strong organizational and multitasking skills
• Ability to maintain confidentiality and professionalism
• Knowledge of general office procedures and business practices

Physical Requirements

• Ability to sit, stand, and walk throughout the workday
• Frequent use of computers, telephones, copiers, scanners, and office equipment
• Occasional lifting and/or moving up to 25 pounds
• May be required to assist during emergency resident evacuations