Business Office Specialist

About the role

Responsible for performance of various clerical and billing duties including accurate data input, maintenance of patient medical records, and answering multi-line office phones.

Responsibilities

• Inputs patient visit data from paper visit verification into the billing system to ensure accurate and timely billing and payroll processes.
• Inputs and generates client data into HomeCare HomeBase with attention to detail and high level of accuracy for admissions and recertifications.
• Maintains tracking system for physicians' orders to maintain compliance in the billing processes.
• Notifies Director of Operations or designee as needed when documentation is delinquent from staff.
• Copies and distributes completed admission and patient information and all signed orders to appropriate staff.
• Pulls medical records and prints claims for billing review each billing cycle.
• Assists with checking of billing frequencies and orders every billing period.
• Assembles and organizes forms for admission packets, discharge packets, and post-hospital admission packets.
• Assembles new admission charts to import to EMR.
• Maintains security of patient records in locked files.
• Maintains filing of medical records, physicians' orders, lab reports, progress notes, and clinical notes on active and discharged patients in EMR.
• Conducts clerical audit on discharged charts and processes according to company policy.
• Tracks and maintains log of Medicaid and funding source records and orders.
• Performs verification and ongoing monitoring of Medicaid authorizations, approvals, and visits as directed.
• Assists the Clinical Manager or designee with payor follow-ups, as needed.
• Maintains office and medical supply inventory.
• Maintains ongoing scheduling of patient visits.
• Performs general office duties including answering the telephones, greeting visitors, and handling the incoming/outgoing mail.
• Performs other duties as assigned.

Qualifications

• Required: High school diploma or equivalent.
• Required: Two (2+) years' general office experience, with one (1+) of those years having experience in data entry or word processing functions.
• Required: Working knowledge of office practices and procedures.
• Required: Strong computer/data entry and software skills.
• Preferred: Knowledge of medical terminology.