Business Office Manager - Senior Living Community

The Groves Senior Living is seeking an experienced Business Office Manager to oversee the human resources and financial operations of our assisted living and memory care community in Goodyear, Arizona. This position offers a development path for those aspiring to become an Executive Director, beginning with leadership of an exceptional business office.

Who We Are

“Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees.” — Evrett Benton, CEO

Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012, we continue to grow and are looking for exceptional people to grow with us. The Groves Senior Living is a high-performing community with 79 assisted living apartments and 55 memory care apartments. Our residents are supported by an experienced, collaborative leadership team committed to providing exceptional care, service, and meaningful experiences.

What We Offer

• Salary range of $54,600 to $69,680 annually
• Medical, dental, and vision benefits
• Generous Paid Time Off program and paid holidays
• Company-sponsored training
• Tuition reimbursement and other learning opportunities
• Direct mentorship from an experienced Executive Director
• Exposure to broader senior living community operations
• Opportunities for leadership development and advancement within a growing company

About the Position

The Business Office Manager is a key member of the community leadership team and is responsible for the successful operation of the business office. This position oversees resident billing, accounts receivable, accounts payable, payroll, human resources administration, benefits, employee records, and the front desk team. The Business Office Manager also works closely with the Executive Director and department leaders to support employees, residents, families, and overall community operations.

Responsibilities

• Oversee resident billing, accounts receivable, and collections
• Oversee and process accounts payable
• Assist the corporate accounting team with month-end close and financial reporting
• Process biweekly payroll and employee changes
• Coordinate hiring, onboarding, benefits enrollment, and terminations
• Maintain accurate and confidential employee records
• Support department leaders with payroll and human resources responsibilities
• Supervise, train, and develop front desk team members
• Communicate effectively with residents, families, employees, vendors, and corporate support teams
• Participate as an active and collaborative member of the community leadership team

Qualifications

• Senior living Business Office Manager experience strongly preferred
• Experience with billing, accounts receivable, accounts payable, payroll, human resources, and benefits administration
• Previous supervisory or leadership experience
• Strong organizational skills and attention to detail
• Ability to manage competing priorities and meet firm deadlines
• Excellent judgment, discretion, and respect for confidentiality
• Strong customer service and communication skills
• Ability to build positive relationships with employees, residents, and families
• A love of seniors and a desire to go above and beyond in their service
• Interest in future executive leadership is welcomed but not required

Leadership development and advancement are not automatic and will depend on demonstrated performance, readiness, organizational needs, and available opportunities.