Business Office Manager - Senior Living

About the role

We're seeking a Business Manager who combines strong financial, accounting, and operational expertise with a genuine passion for people. This is more than an accounting role. As a key member of our leadership team, you'll oversee the business operations of the community while building relationships with residents, families, associates, and fellow leaders. The ideal candidate is organized, detail-oriented, calm under pressure, and able to balance multiple priorities while delivering a warm, hospitality-driven experience.

Responsibilities

• Lead the day-to-day business office operations, including billing, accounts payable, accounts receivable, and financial reporting.
• Supervise and support the Front Desk team to ensure a welcoming resident and visitor experience.
• Partner with the Executive Director and leadership team to support community goals and operational success.
• Build positive relationships with residents and families while assisting with questions and concerns.
• Manage multiple deadlines and priorities while maintaining accuracy and attention to detail.
• Continuously look for ways to improve processes and create efficiencies.

Requirements

• Strong accounting, bookkeeping, or business office management experience.
• Previous experience in a senior living community is a plus.
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Leadership or supervisory experience.
• Excellent organizational, communication, and computer skills.
• A service-minded professional who enjoys connecting with residents and supporting others.
• Ability to remain positive, flexible, and solutions-focused when challenges arise.

Benefits

• Bonus opportunities.
• Medical, Dental & Vision Benefits.
• 401(k) with Company Match.
• Tuition Reimbursement.
• Great Place to Work® Certified.

Why We Enjoy What We Do