Business Office Manager (Post-acute)

About the role

At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team. We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration. Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team. Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry. Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe. Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

Responsibilities

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Qualifications

• A high school diploma or G.E.D.
• Preferably, one to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry.
• Proficiency in using calculators and computer software.
• Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.

Benefits

• Medical/dental/vision coverage
• Excellent 401k plan
• Tuition reimbursement
• Vacation, holiday, and sick time
• Long and short-term disability
• Much more