Business Office Manager - Long-Term Care
About the role
We are seeking a dependable and detail-oriented Business Office Manager to join our growing team. In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function.
Responsibilities
- Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
- Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
- Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
- Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
- Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
- Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
- Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
- Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions
Requirements
We are looking for someone who has experience in accounts receivable and general financial processes, demonstrates excellent organization and multitasking ability, is proficient in typing, 10-key entry, and general computer use, communicates clearly in English, both verbally and in writing, meets deadlines with accuracy and attention to detail, cares genuinely for elderly and disabled individuals, adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities.
Qualifications
Preferred qualifications include:
- Proficiency in Microsoft Office Suite
- Experience with electronic health record systems
- Knowledge of long-term care regulations and compliance
Skills
The ideal candidate should have:
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry and record keeping
Benefits
(Full-Time)
- Comprehensive Coverage: Health, Dental, and Vision Insurance
- Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
- Life Insurance: Whole and Term Policies
- Professional Growth: Tuition Reimbursement for continued education
- Time to Recharge: Paid Time Off
- Retirement Planning: Immediate 401(k) eligibility
Pay
TBD
Schedule
TBD