Business Office Manager - Long-Term Care

Job Summary

We are seeking a dependable and detail-oriented Business Office Manager to join our growing team in Long-Term Care. The successful candidate will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function.

Responsibilities

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

Requirements

• Experience in accounts receivable and general financial processes
• Excellent organization and multitasking ability
• Proficiency in typing, 10-key entry, and general computer use
• Clear communication skills, both verbally and in writing
• Able to meet deadlines with accuracy and attention to detail
• Genuine care for elderly and disabled individuals
• Compliance with safety policies and respect for patient rights and employee responsibilities

Benefits (Full-Time)

• Comprehensive Coverage: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

About the Role

This role is critical to the efficient operation of our long-term care facility, requiring a high level of responsibility and dedication.

Qualifications

• High school diploma or equivalent
• Bachelor's degree in business administration, accounting, or related field preferred
• Minimum of 3 years of experience in a similar role
• Knowledge of long-term care regulations and compliance requirements

Skills

• Strong organizational and time management skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Excellent interpersonal and communication skills

Benefits

• Comprehensive health, dental, and vision insurance
• AD&D, short-term disability, cancer, critical illness, and life insurance
• Paid time off and professional growth opportunities
• Immediate 401(k) eligibility and exceptional corporate resources

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the long-term care facility.