Business Office Manager (Long-Term Care)

About the role

The Business Office Manager (Long-Term Care) at Army Residence Community (ARC) oversees daily financial and administrative operations while serving as a trusted resource for residents, families, insurance providers, and the interdisciplinary team.

Responsibilities

• Manage resident admissions and financial documentation
• Verify Medicare, TRICARE, managed care, and other insurance eligibility
• Process Medicare and TRICARE billing and ensure accurate coding
• Aid residents with Long-Term Care Insurance claims
• Maintain accurate resident census and payer information
• Cook up insurance authorizations and renewals
• Coordinate with Rehabilitation, Nursing, Admissions, and Finance departments
• Monitor accounts receivable and bad debt
• Prepare monthly reports and support financial audits
• Serve as the primary billing liaison for residents and families
• Ensure compliance with all federal, state, and organizational requirements
• Maintain the highest standards of confidentiality and professionalism

Qualifications

• Associate degree in Business Administration or a related field required
• Minimum of two years of long-term care business office experience required
• Healthcare billing and insurance experience strongly preferred

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, and reach throughout the workday
• Ability to lift, push, pull, or transfer up to 50 pounds
• Valid Texas driver's license

Compensation

$65,000 - $70,000 yearly salary