Business Office Manager

Key Responsibilities

• Manage resident accounts, including personal needs allowance (PNA) funds
• Process deposits, bank reconciliations, and check requests
• Support accounts receivable and billing functions
• Oversee reception staff and front desk operations
• Communicate with residents and families regarding billing and account questions
• Maintain accurate financial records and ensure compliance with internal procedures
• Order and manage office supplies as needed

Qualifications

• A high school diploma or equivalent is required.
• Experience in accounts receivable, billing, office management, or financial operations is required.
• Experience in a skilled nursing facility (SNF) or healthcare setting is preferred, but not required.
• Strong organizational skills and attention to detail are essential.
• Experience managing financial transactions and reconciliations is beneficial.
• Experience supervising staff or coordinating office operations is a plus.
• Strong communication and customer service skills are required.

Benefits

• Low-cost medical insurance
• Dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition reimbursement
• Referral bonuses