Business Office Manager

Business Office Manager Summary

The Business Office Manager supports the entire facility, interacting with residents and employees. Key responsibilities include managing resident personal funds, handling payments, billing, collections, accounts payable, and employee new hire, benefit, and payroll responsibilities.

Essential Job Functions

• Accumulate and maintain vital statistics relating to admissions, discharges, deaths, transfers, and daily census of facility residents.
• Work with family members and residents to understand financial responsibilities to the facility.
• Participate in the resident admission process, explaining rates, billing cycles, and payment terms, collecting the first month’s advance payment upon admission.
• Prepare and submit monthly resident billings for services provided.
• Handle monthly Medicaid, Medicare, and other insurance billings, and follow up on delinquent payments.
• Maintain accounts receivable and collection processes, pursuing past due accounts and maintaining proper documentation.
• Obtain and submit required documentation to bill third-party payers according to program and company guidelines.
• Create and maintain financial records, including cash receipts, disbursements, accounts receivable, accounts payable, payroll journal, and general ledger.
• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company, and governmental agencies.
• Maintain accurate accounting of patient trust funds, including monthly reconciliations and quarterly statements to responsible parties.
• Provide statistics for audit and reimbursement at year-end processing.
• Support new hires by creating a positive on-boarding experience.
• Manage bi-weekly payroll responsibilities.

Minimum Qualifications

• Bookkeeping experience.
• Excellent computer skills, including proficiency in MS Office suite of products and financial systems.
• Outstanding customer service and communication skills.
• Strong self-discipline and patience.
• Self-motivated, capable of handling the demands of the position.
• Genuine care and interest in elderly and disabled people in a nursing facility.

Company Benefits

• Flexible shifts available.
• Tuition reimbursement for full-time employees.
• Full-time employees receive full benefits, including medical, dental, vision, and disability coverage.
• Employer-paid life insurance.
• Flexible savings account, including medical and dependent benefits.
• Paid Time Off available to all employees.
• 401(k) retirement savings program with employer contributions.