Business Office Manager (BOM)

About the Role

We are seeking an experienced and skilled Business Office Manager (BOM) to join our team at Continental Springs in South Sioux City, Nebraska. As a key member of our administration team, the BOM will plan, develop, organize, implement, evaluate, and direct the overall financial operation of the facility, ensuring compliance with regulatory requirements and maintaining a high level of fiscal responsibility.

Responsibilities

• Plans, develops, organizes, implements, evaluates, and directs the overall financial operation of the facility, in accordance with generally accepted accounting principles and current state and federal laws/regulations.
• Reports the facility's financial performance at least monthly, and more frequently as needed, to the Administrator and the Board of Managers, Directors, and/or governing body as directed.
• Identifies, in conjunction with the Administrator and selected department heads, the facility's key performance financial indicators and establishes an ongoing system to monitor these key indicators.
• Develops and monitors accounts receivables, and reports delinquent accounts and solutions to overcome obstacles to the Administrator.
• Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.
• Maintains a working knowledge of the state long-term care Medicaid insurance program, Medicare Part A, B and C insurance program, and private long-term care insurance programs.
• Develops and maintains positive relationships with residents, employees, and family members.
• Promotes teamwork, mutual respect, and effective communication.
• Supervises all Business Office personnel and their work functions.
• Evaluates work performance of Business Office personnel in concert with Human Resources for expected performance outcomes.
• Treats all residents with dignity and respect.
• Promotes and protects all residents' rights.
• Establishes a culture of compliance by adhering to all facility policies and procedures.
• Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
• Participates in all life safety and emergency drills and trainings.
• Assists in evacuation of residents during emergency situations.

Qualifications

• Ability to read, write, speak, and understand the English language.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Possesses leadership and supervisory skills, and willingness to work harmoniously with and supervise other personnel.
• Successfully follows oral and written instructions.
• Successfully relays information concerning business office matters, residents, employees, or any given subject matter.
• Willing to work to task completion in spite of frequent interruptions.

Benefits

We offer a competitive salary and benefits package to the right candidate.

Compliance

Agreement to abide by all standards, policies, and procedures of the facility, including the facility's compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.