Business Office Manager (BOM)

About the role

Crestview Specialty Care, a 65-bed long-term care skilled nursing community located in West Branch, IA, is hiring a Business Office Manager. Full-Time-Days schedule. Join Care Initiatives across more than 40 skilled nursing communities in Iowa. Make a difference every day as part of the administrative team.

Responsibilities

• Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
• Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
• Prepare reports, reconcile accounts, and support month-end business office functions.
• Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred.
• Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred.
• Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency with computer systems, financial software, and Microsoft Office applications.
• Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Referral bonus program – cash rewards for referring friends
• Tuition reimbursement – company‑paid training and education
• Digital wallet access – get paid as you earn

Pay

Competitive compensation: earn a highly competitive wage.

Schedule

Full-Time‑Days