Business Office Manager (BOM)

Position Summary

This role is critical to driving cash collections, reducing accounts receivable aging, and ensuring overall financial accuracy and compliance.

Key Responsibilities

• Manage census, daily deposits and cash posting
• Private pay collections
• Resident trust accounts
• Medicaid eligibility processes
• Partner closely with the billing team to support the accurate and timely submission of insurance claims and resolution of billing issues

Advantages

• Flexible Pay Options
• Positive, Family-Like Atmosphere
• Generous PTO & Benefits
• Career Growth Opportunities
• Strong, Stable Leadership
• AHCA Bronze Award Recipient

Benefits and Perks*

• DAILY Pay!
• Comprehensive benefit packages including medical, dental, and vision, and more.
• Health Savings Account available with employer contribution.
• 401K through Fidelity
• Employer-paid life insurance (FT employees)
• Robust Employee Assistance Program
• Grossly Paid Time Off (PTO)
• Educational, leadership, and tuition opportunities
• Variety discount programs offered, including discounted childcare programs through KinderCare
• Wellness programs offered through WebMDE
• Employee recognition programs
• Culture of employees creating an IMPACT!

Education/Qualifications

• High school diploma or equivalent required
• Some college coursework in business, healthcare administration, or a related field preferred
• Two (2) years experience in a long-term care business office or other related healthcare setting
• Working knowledge of health insurance payers, including Medicare, Medicaid, and Managed Care plans
• Understanding of Medicaid eligibility requirements and the application process, including follow-up and documentation coordination
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications, including Outlook and Excel; experience with healthcare billing or electronic systems preferred