Business Office Manager (BOM)

About the role

Highland Care Center is currently searching for a dedicated and trusted Business Office Manager (BOM) to join our team! Must have SNF experience. The primary purpose of the Business Officer Manager (BOM) is to direct the overall administrative, billing, and accounting functions of the Business Office in accordance with all applicable laws, regulations, and PACS standards. This position reports to the facility Administrator. Our facilities deliver outstanding care as well as foster strong employee bonds. We offer short-term to long-term care and a variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you: compassionate, highly skilled, and motivated to make a difference!

Job Type: Full-time

Responsibilities

• Responsible for knowledge of and following the AR policies and procedures used by PACS operated facilities.
• Constantly work with the appropriate designees at their facilities to ensure all processes, meetings, functions, and follow thru is being performed timely, efficiently, ethically, and always looking for areas of improvement.
• Attend a weekly AR aging review meeting with Administrator and AR Director to minimize the bad debt and maximize the cash collections as well as redefine processes that may need improvement.
• Perform all Month End duties to ensure revenue is booked and billed correctly.
• Make sure PCC (Pointe Click Care) is capturing the correct information for every area of accounts receivable. Work with Dir of AR if changes need to be made.
• Maintain a 100% plus monthly cash collections, below 40 DSO, below 15% AR balances greater than 90 days, below 1% of bad debt on the aging accounts outstanding, and any other metric set by the finance team at PACS.
• Performs other duties as assigned.

Requirements

• At least 2+ years of experience managing billing, AR, and collections processes in a SNF setting is highly preferred.
• Excellent communication and customer-service skills.
• Experience managing other staff in the facility such as the Assistant Business Office Manager.
• Highly organized and detail oriented.
• PCC experience preferred.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance