Business Office Manager (BOM)

The Heights Rehabilitation and Healthcare Center Broadview Heights, OH Full-Time The Heights Rehabilitation and Healthcare Center is seeking an experienced, organized, and dependable Business Office Manager (BOM) to join our leadership team. The Business Office Manager plays an important role in the financial operations of our skilled nursing and rehabilitation center and works closely with residents, families, facility leadership, and our corporate support team. We are looking for someone who is detail-oriented, professional, and comfortable managing multiple priorities in a fast-paced healthcare environment. Key Responsibilities Manage day-to-day business office operationsOversee resident accounts, billing, collections, and accounts receivableAssist residents and families with financial questions and account informationManage Medicaid pending accounts and assist with the Medicaid application and eligibility processVerify insurance coverage and maintain accurate payer informationMonitor outstanding balances and follow up on private-pay and other receivablesProcess resident trust fund activity and maintain accurate documentationComplete required reports and maintain organized financial recordsCoordinate with facility leadership and corporate billing/financial teamsEnsure business office practices comply with company policies and applicable state and federal requirementsMaintain confidentiality of resident and financial information Qualifications Previous Business Office Manager experience in a skilled nursing facility, long-term care, or healthcare setting strongly preferredKnowledge of Medicare, Medicaid, managed care, private pay, and insurance billing preferredExperience with Medicaid pending applications and collections is a plusStrong organizational and follow-up skillsExcellent communication and customer service abilitiesComfortable working with financial reports, spreadsheets, and computer-based systemsAbility to manage deadlines and multiple priorities with accuracyProfessional, dependable, and team-oriented Why Join The Heights? At The Heights Rehabilitation and Healthcare Center, we believe strong operations begin with strong people. Our Business Office Manager is an important member of our leadership team and has the opportunity to make a meaningful impact on our residents, families, and overall facility operations. If you are an experienced healthcare business office professional looking for an opportunity to join a supportive team and grow with a dynamic organization, we would love to hear from you! Apply today to join the team at The Heights Rehabilitation and Healthcare Center in Broadview Heights, Ohio! The Heights Rehabilitation and Healthcare Center is an Equal Opportunity Employer.