Business Office Manager/ Billing Liaison

What you'll do:

• Maintains up-to-date insurance information to manage census accuracy
• Oversees resident trust accounts and related financial records
• Coordinates the 10A process, including documentation and meetings
• Participates in AR (Accounts Receivable) and UR (Utilization Review) meetings
• Manages Medicaid processes, including pending cases and billing
• Oversees private pay accounts, co-pays, and share of cost collections
• Bills, collects, and follows up on current and past due accounts
• Processes daily financial deposits
• Verifies insurance benefits and obtains therapy authorizations
• Performs additional duties as assigned

What we offer:

• Competitive hourly pay based on experience
• 401(k) with company match
• Medical, dental, vision, and life insurance options
• Generous paid time off (PTO)
• Up to $500 per month in nursing school tuition reimbursement

What we're looking for:

• Minimum one year of business office or collections experience required (skilled nursing preferred)
• Experience with PointClickCare highly preferred
• High school diploma required
• Accounts payable and accounts receivable experience preferred
• Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice) required
• Positive attitude with willingness to learn and contribute new ideas
• Ability to sit or stand for extended periods
• Ability to lift, push, or pull 25-50 lbs. unassisted
• Exposure to body fluids and communicable diseases
• Adequate vision and hearing (with or without assistive devices) to perform duties
• Mets facility health requirements as outlined in policy

Why us:

We care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development—and we're proud of the supportive environment we've built.

If you're a Billing professional who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you.