Business Office Manager

Responsibilities

• Manage the ordering, receiving, stocking, and distribution of Community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable.
• General Accounting, and Payroll for processing.
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including but not limited to pre‑hiring criminal history, registry, and reference checks.
• Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
• Coordinate with community management team EP scheduling and follow‑up.
• Conduct marketing tours and collect initial inquiry information when requested.
• Assist with Lead Center input.
• May supervise assigned EP’s.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, Fed‑EX, UPS packages and written correspondence distribution, and if required, follow up.
• Performs other duties as assigned.

Requirements

• Possession of strong computer and organizational skills.
• Neat, accurate, dependable, and keeps work/space clean.
• Excellent verbal and written communication skills.
• Possess exceptional interpersonal communication skills—adequate and clear English speaking and writing ability.
• Displays mature behavior and attitude in speech and action.
• Self‑motivated and able to perform all job duties independently without supervision.
• Able to self‑identify areas needing additional training and request same.
• Interacts in a professional manner with residents, the public, and co‑workers.
• Works cooperatively in partnership with management.
• Displays willingness to assist co‑workers when the situation requires.
• Willingness to cross‑train with other community positions.
• Ability to maintain strict resident and operational confidentiality.
• Displays cleanliness, good grooming, and personal appearance and follows dress requirements consistently.
• Maintains an acceptable attendance record.
• Ability/willingness to follow all policies and procedures.
• Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly.
• Ability to spend long periods on feet and to ambulate quickly.
• Free of non‑treated communicable diseases.
• CPR/First Aid Certified or able to become certified within the first 90 days of employment.

Qualifications

• One or more years of office management experience including AR, Billing, AP, Payroll functions, and computer skills, or equivalent combination of education and experience.
• Supervision and management of personnel preferred.
• Possession of a high school diploma or equivalent (GED).
• Some college or business training is preferred.