Business Office Manager

Key Benefit Package Options

• Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
• Pet Insurance: Three options available.
• Education Assistance: Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options.
• Unlimited Referral Bonuses.

Job Functions

• Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
• This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
• Responsible for the supervision, hiring and training of the business office staff.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
• Responsible for ensuring collections of balances due from residents while in the facility.
• Manages the Medicaid pending application and conversion process to ensure timely resolution.
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Ensures patient bills and collection letters are processed accurately and timely.
• Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
• Covers responses to various audit requests.

Qualifications

• Education/Experience: High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Prior supervisor experience in a business office setting preferred.