Business Office Manager
About the role
Texas Rehabilitation of Plano is a brand-new 40 bed inpatient rehabilitation facility opening in 2026. We offer high-quality, compassionate care for a wide variety of patients in need. Our teams provide evidence-based, transformational care for a broad range of rehabilitation concerns in a compassionate, comfortable environment.
Responsibilities
- Accurately records and reports census and admission information.
- Serves as additional point of contact regarding benefit determination within departmental timelines.
- Performs upfront collections, financial counseling and data processing.
- Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
- Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
- Corresponds effectively with commercial and managed care payers.
- Performs insurance benefit verification and financial counseling in a timely manner.
- Reviews deposits to ensure accuracy and balances cash daily.
- Ensures accurate records of financial transactions for the facility.
- Aids the Financial Counselor to ensure payments are received by clients.
- Displays fiscal responsibility.
Requirements
- Education: Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience.
- Experience: Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
- Licenses: Valid driver's license preferred; completed Crisis Prevention Training (CPI) within 30 days of hire and prior to patient contact.
Qualifications
- High school diploma or equivalent required.
- Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
Skills
- Fiscal responsibility.
- Effective communication with commercial and managed care payers.
- Ability to handle sensitive and confidential information.
Benefits
- Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Pay
The base compensation for this position is not specified, but comprehensive benefits are offered including multiple levels of medical, dental and vision coverage, financial protection, and professional development opportunities.
Schedule
Full Time
Benefits
- Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Pay
The base compensation for this position is not specified, but comprehensive benefits are offered including multiple levels of medical, dental and vision coverage, financial protection, and professional development opportunities.