Business Office Manager

About the role

Cranberry Park Senior Living Facility is looking for an experienced Business Office Manager. The office manager will work closely with the Executive Director to ensure the day-to-day operations are conducted efficiently and appropriately, and will work closely with residents and family members to meet the community's needs. The ideal candidate will be able to multi‑task, communicate with all levels of staff, and assist with problem‑solving. The Business Office Manager is responsible for coordinating and managing office functions for the community while providing key administrative support to the Executive Director, overseeing payroll, billing, employee onboarding, and general office management to ensure smooth daily operations and compliance with company and state requirements.

Responsibilities

• Ensure all team members follow timekeeping policies and approve hours for payroll in electronic systems.
• Manage new hire onboarding, background checks, and fingerprinting.
• Maintain accurate and compliant employee files and training records.
• Process new hire paperwork, terminations, and pay changes.
• Prepare and submit monthly budget and expense data.
• Oversee billing, banking, and accounting functions.
• Coordinate vendor services and maintain contracts and accounts.
• Manage work schedules according to staffing models.
• Support the Executive Director with administrative and operational needs.
• Maintain supplies and ensure educational materials are readily available for residents.
• Use software including Microsoft Office, Yardi, and Paylocity daily.
• Perform other duties as assigned.

Qualifications

• Associate’s degree in a related field preferred; high school diploma or GED required.
• Minimum of two years’ experience in an administrative or office management role.
• Experience with accounts payable/receivable, payroll, and financial reporting.
• Proficient in Microsoft Office and comfortable with multiple software systems.
• Experience with onboarding, payroll, and accounting software (Yardi) preferred.
• Strong multitasking, organization, and communication skills.
• Prior experience working with seniors or in a senior living environment strongly preferred.
• Must pass a criminal background check and meet all health requirements (TB test, physical, etc.).
• Must be able to lift up to 50 lbs., stand for extended periods, and work occasional weekends.

Benefits

• Medical, dental, and vision insurance.
• PTO.
• Employee recognition events.