Business Office Manager

Key Responsibilities

• Manage day-to-day office operations including billing, resident accounts, and accounts receivable
• Oversee Medicare, Medicaid, and private insurance billing and collections
• Aid residents and families with financial inquiries, account management and payment arrangements
• Ensure compliance with financial regulations, HIPAA requirements and company policies
• Prepare monthly financial, census and operational reports for facility administration
• Partner with the admissions team to verify insurance coverage and appropriate payer sources
• Collaborate regularly with department leaders and the corporate finance team
• Support internal and external audits, surveys and regulatory reviews
• Respond professionally and promptly to resident, family and employee inquiries
• Identify and implement process improvements to enhance office efficiency

Requirements

• Associate or bachelor's degree in business administration, Accounting, or a related field (preferred)
• Prior experience in a healthcare or long-term care business office setting required
• Strong knowledge of Medicare and Medicaid billing, collections and reimbursement processes
• Proficiency with Microsoft Office applications
• Excellent organizational, communication, and problem-solving skills
• Ability to manage confidential information with professionalism and discretion

Competitive Benefits Package

• Salary: $67,000 - $72,000
• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance and Supplemental Life Insurance Options
• Voluntary Benefit Programs
• Generous Paid Time Off - including Vacation, Sick and Holiday Time Off
• 401(k) retirement plan
• Direct deposit

Pay

• $67,000 - $72,000

Schedule

• Not specified