Business Office Manager

Washington Care Center (2821 S Walden St, Seattle, WA 98142) is seeking a Business Office Manager to supervise the business office, work directly with residents, families, and employees, and manage accounting, billing, payroll, and collections for the long‑term care/skilled‑nursing facility.

Responsibilities

• Input resident financial information into the billing system and maintain accurate financial data in both electronic and hard‑copy resident files.
• Manage private‑pay collections and the timely collection of all accounts receivable from all payor sources.
• Follow up with slow payors and initiate collection actions, including coordination with Medicare and Medicaid billing personnel.
• Maintain trust account records and provide resident statements promptly.
• Oversee the Payroll/AP position, ensuring payroll is accurate and completed per company guidelines.
• Maintain accurate employee records.
• Code and verify goods and services, ensuring all invoices are properly approved.
• Follow and adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.

Requirements

• High school diploma or equivalent.
• First‑level accounting, basic bookkeeping course, or prior long‑term care bookkeeping experience (strongly recommended).
• General computer literacy with proficiency in Microsoft Outlook, Excel, and Word.
• Working knowledge of office machines (copier, fax, phone systems, etc.).

Knowledge, Skills & Abilities

• Good organizational and communication skills.
• Ability to relate positively and effectively with residents, families, community members, volunteers, and facility staff.
• Special interest and positive attitude toward working with long‑term care residents and the elderly.
• Ability to read, write, speak, and understand English.
• Demonstrated basic computer knowledge with an aptitude to learn company applications.

Benefits

• Competitive wages.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid time off.