Business Office Manager

Essential Duties & Responsibilities

• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
• Monitor and manage the accounts receivable collection process in coordination with outside billing company.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
• Prepare payroll.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Reconcile all facility cash and accounts.
• Verify that resident trust is accurately recorded.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties.
• Reconcile petty cash for patient trust fund daily.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.

Job Requirements

• HS Diploma required, bachelor’s degree in business preferred (or relevant experience in long-term care).
• Minimum of 2 years related experience.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem-solving skills.
• Able to work with minimal supervision, take initiative and make independent decisions.
• Able to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.