Business Office Manager

About the role

Complete Care at Christian Home is a pillar in the community, committed to improving lives daily through high-quality healthcare and extraordinary compassion. We are actively hiring a Full-Time Business Office Manager (BOM) to join our dedicated team.

Schedule

• Days of work: Monday–Thursday, 8:00 a.m.–4:30 p.m.
• No weekends

Why Work With Us

• Career Growth: Build a rewarding career with an established organization deeply committed to your professional success.
• Supportive Culture: Join a collaborative, welcoming atmosphere where team members genuinely care for one another.
• Excellent Benefits: Competitive wages, a comprehensive benefits package, and a beautiful work environment.

Responsibilities

• Financial Record Keeping: Manage cash receipts, maintain resident trust accounts (balanced monthly), and secure financial data within resident files.
• Billing & Collections: Coordinate with corporate billers for timely invoicing and partner with the Administrator to manage accounts receivable and collections.
• Resident & Family Support: Assist residents and families with bill explanations and guide them directly through the Medicaid qualification process.
• Compliance & System Management: Maintain accounts receivable systems and ensure strict adherence to reimbursement regulations.
• Confidentiality: Uphold absolute privacy regarding all sensitive resident and financial information.
• Coordinate and administer resident transportation services and appointments.

Qualifications

• High School Diploma or equivalent.
• Previous Business Office Management experience, preferably within a healthcare or long-term care setting.
• At least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.
• Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.
• Strong understanding of financial operations, patient accounts, and reimbursement systems.
• Bachelor’s degree in accounting, Business Administration or related field preferred.