Business Office Manager
Ontario Center for Rehabilitation and Healthcare is seeking an experienced and detail-oriented Business Office Manager to join our team in Canandaigua, NY. This is a fast-paced role that requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments.
About us
Ontario Center for Rehabilitation and Healthcare is a long-term care facility that provides the highest possible quality of care and quality of life for all residents. The facility offers a versatile nursing-home environment that encourages creativity among residents, managers, and staff. We emphasize individuality and self-determination, viewing the nursing home as a home as much as a medical institution, with residents’ psychosocial needs deserving prominence equal to their medical condition. Ontario Center is a proud member of the Centers Health Care consortium.
Responsibilities
- Meet with residents and families to discuss financial responsibilities and payment obligations
- Assist Medicaid applicants with gathering and submitting required documentation
- Maintain accurate resident census information within billing and clinical software systems
- Collect private-pay balances and resident income owed to the facility
- Assist with insurance verification and authorization processes
- Manage and distribute resident trust funds
- Ensure all admission and financial agreements are completed and properly executed
- Collaborate with interdisciplinary teams to ensure accurate financial and resident records
- Perform additional duties as assigned
Requirements
- Experience with Medicare, Medicaid, managed care, and insurance processes preferred
- Confidence and professionalism when discussing financial matters with residents and families
- Ability to learn and navigate multiple computer programs and databases efficiently
- Exceptional attention to detail with a high level of accuracy
- Strong organizational, time-management, and follow-through skills
- Ability to thrive in a fast-paced environment while managing competing priorities
- Prior office/finance experience
Benefits
- Excellent compensation
- Comprehensive benefits package
- Professional growth and stability
- Innovative training programs
- Friendly working environment