Business Office Manager
About the role
Brooklyn Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join our team in Brooklyn, NY. This is not a typical office position. The role is fast-paced and requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments.
Requirements
- Experience with Medicare, Medicaid, managed care, and insurance processes preferred
- Confidence and professionalism when discussing financial matters with residents and families
- Ability to learn and navigate multiple computer programs and databases efficiently
- Exceptional attention to detail with a high level of accuracy
- Strong organizational, time-management, and follow-through skills
- Ability to thrive in a fast-paced environment while managing competing priorities
Duties
- Meet with residents and families to discuss financial responsibilities and payment obligations
- Aid Medicaid applicants with gathering and submitting required documentation
- Maintain accurate resident census information within billing and clinical software systems
- Collect private-pay balances and resident income owed to the facility
- Assist with insurance verification and authorization processes
- Manage and distribute resident trust funds
- Ensure all admission and financial agreements are completed and properly executed
- Collaborate with interdisciplinary teams to ensure accurate financial and resident records
- Perform additional duties as assigned
About us
Brooklyn Center for Rehabilitation and Healthcare is a state-of-the-art 281-bed rehabilitation and skilled nursing facility located in the Crown Heights section of Brooklyn. It’s a 280,000 sq. ft. ultramodern facility with a 6,000 sq. ft. high-tech therapy suite and 14,000 sq. ft. of exclusive rooftop and outdoor spaces. A recognized leader in short-term rehab and long-term care, Brooklyn Center is committed to ensuring the highest quality of life for all our patients and residents, helping each to get stronger, healthier, and happier. We’re a community of friends, neighbors, and family living life to the fullest. Brooklyn Center is a proud member of Centers Health Care—the largest post-acute health care network in the Northeast.