Business office manager

About the role

The Business Office Manager (BOM) at Bishop Center is integral to the smooth operation of the facility, focusing on financial management and resident services.

Responsibilities

• Meet with residents and families to discuss financial responsibilities and payment obligations
• Aid Medicaid applicants in gathering and submitting necessary documentation
• Maintain accurate resident census information within billing and clinical software systems
• Collect private-pay balances and resident income owed to the facility
• Affirm insurance verification and authorization processes
• Manage and disburse resident trust funds
• Collaborate with interdisciplinary teams to ensure accurate financial and resident records
• Perform additional duties as assigned

Requirements

• Experience with Medicare, Medicaid, managed care, and insurance processes preferred
• Confidence and professionalism when discussing financial matters with residents and families
• Efficient learning and navigation of multiple computer programs and databases
• Exceptional attention to detail with a high level of accuracy
• Strong organizational, time-management, and follow-through skills
• Ability to thrive in a fast-paced environment while managing competing priorities