Business Office Manager

About the Role

Direct the overall Business Office activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Administrator, to assure that Business Office tasks are done correctly and on schedule. This includes managing Resident Funds, Census Records, and coordinating efforts with Quality Healthcare Services.

Responsibilities

• Follows the PCC daily task list, weekly task list, and month-end close checklist.
• Ensures completion of the Daily Census Verification process.
• Ensures that all room, ancillary, and miscellaneous charges are timely recorded in PCC.
• Ensures that the RUG Billing Triple Check Process is followed on a continuous basis.
• Manages private pay billing and ensures that the Centralized Statement process is followed.
• Manages Medicare ADRs and appeals per established procedure.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Requirements

• High school Diploma required.
• Associate’s Degree in Business or Accounting fields; and/or experience in business office operations in long-term care or healthcare-related field, preferred.
• Possess effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives, and the community.
• Current knowledge of local, state, and federal guidelines and regulations.
• Maintain neat, well-groomed, and professional appearance.