Business Office Manager

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, Brookdale Country Day Road is hiring a Business Office Manager to join their growing team at a Senior Living community supporting residents through Assisted Living.

About Us

Brookdale is a Great Place to Be:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

About the Role

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring new careers in positions such as Director of Financial Services, Human Resources Managers, and Executive Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us!

• Opportunity to join the largest senior living company in the US.
• A wealth of online learning and resources.
• Dedicated career path for every position!
• Established 20+ years community with a stellar reputation.
• Excellent support structure.

Responsibilities

• Leader primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing, and retaining the community associates necessary to provide high-quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors, and other visitors to the community.
• Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
• Responsible for overseeing payroll process to ensure that associates are paid correctly.
• Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.
• May also directly supervise another department.

Requirements

• Associates degree (A.A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.

Benefits

Full suite of benefits available for full-time associates, varying by employment status:

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Tuition reimbursement

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Pay

Base pay in range will be determined by applicant’s skills and experience.