Business Office Manager

Springside Skilled Nursing & Rehab is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment. Position Summary The Business Office Manager is responsible for overseeing resident accounts, financial processes, and front desk operations. This role works closely with residents, families, and staff to ensure accurate billing, strong customer service, and smooth daily operations. Key Responsibilities Manage resident accounts, including personal needs allowance (PNA) fundsProcess deposits, bank reconciliations, and check requestsSupport accounts receivable and billing functionsOversee reception staff and front desk operationsCommunicate with residents and families regarding billing and account questionsMaintain accurate financial records and ensure compliance with internal proceduresOrder and manage office supplies as needed Qualifications High school diploma or equivalent requiredExperience in accounts receivable, billing, office management, or financial operationsExperience in a skilled nursing facility (SNF) or healthcare setting preferred, but not requiredStrong organizational skills and attention to detailComfortable managing financial transactions and reconciliationsExperience supervising staff or coordinating office operations is a plusStrong communication and customer service skills Benefits Low-cost medical insuranceDental and vision insurance401(k) with company matchPaid time off and holidaysTuition reimbursementReferral bonuses This role is well-suited for someone who enjoys organized, detail-focused work and values being part of a collaborative healthcare team.