Business Office Manager

About the role

The Business Office Manager serves as the engine that keeps our community running effectively by providing the clerical, bookkeeping, budgeting, financial reporting, human resources and accounting support to our leadership team, and to our associates and residents who call the community their home. This is a critical role within the community leadership team, and allows for the opportunity to create a dramatic and positive impact on our residents' ability to live an active, vibrant life!

Responsibilities

• Work closely with the Executive Director to create an efficient operation
• Assist with the recruitment and selection of associates
• Maintain accounts receivable and billing operations
• Process purchase orders
• Set up and maintain all vendor files and communications
• Provide support to each department in meeting their operating budget goals for the year
• Set up and maintain all resident and employee files in accordance with regulations and policies
• Manage all petty cash transactions and reimbursements
• Responsible for all computer systems and program operations such as AP/Payroll/Billing/Work Orders, etc.
• Supervise the concierge and security associates on our team

Schedule

Full time, Monday-Friday 8:30-5:00pm.

Qualifications

• Office experience required
• Experience in customer service is highly desired
• Previous office management experience, specifically in an assisted living or healthcare setting
• Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications
• Previous experience managing payroll and budgets
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written communication skills including proper grammar and professional writing
• Excellent verbal communications skills with the ability to interact with associates at all levels and a wide range of business partners
• Strong customer orientation to older adults
• Positive attitude, enthusiasm and energy
• Ability to effectively communicate in English
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Preferred qualifications

• Familiar with and has had experience with Point Click Care

Benefits

• Competitive Pay with bonus structure
• Health, dental, and life insurance
• Employee assistance program
• PTO & sick leave
• Fabulous co-workers who respect and honor one another
• Professional development opportunities