Business Office Director

About the role

Atria Senior Living is seeking individuals for a rewarding career with outstanding benefits, including:

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

The community provides a supportive environment with advancement opportunities and a healthy work-life balance.

Responsibilities

• Manage and supervise business office functions
• Handle and manage questions/inquiries from residents and their families, as well as employees related to cash receipts, billing, vendor payments, expenses, payroll, and benefits
• Coordinate and assist with maintaining accurate employee payroll and benefits data
• Maintain and oversee specific processes for the collection and maintenance of resident data
• Manage and supervise front desk/clerical personnel, including scheduling, assignment, direction, performance review, hiring, and discipline
• Assist the Executive Director with managing the community’s operation, reviewing and advising on billing issues, expenditures, and budgetary matters
• Manage and direct accounts receivable, pursue and follow-up unpaid balances, ensure correct coding of accounts payable, accrue expenses, and direct collection of on-site employee data
• Ensure employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
• Primary community responsibility for assisting with month-end close process, including accrual preparation and analysis of general ledger/monthly operating statements
• Work with the Executive Director to understand operating results and trends
• Complete special projects, requests, and assignments as appropriate
• Serve as the community’s “manager-on-duty” on a regular basis
• Conduct inquiry tours as necessary
• Drive company vehicle from community to social and other various destinations (if required by community)
• Perform other duties as needed and/or assigned

Requirements

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions
• Three (3) to five (5) years in business office management, finance or accounting preferred
• Working knowledge of general accounting, billing and collections and expense management practices
• Working knowledge of federal and state employment laws
• Able to clearly present information through the spoken word, provide necessary detail, and maintain a positive attitude and team orientation
• History of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach, and document performance issues
• Able to perform budget analysis and variance reporting
• Proficient in using Microsoft Office and standard office equipment

Qualifications

• Must have a valid driver’s license
• Must be able to pass a background check
• Must be able to lift up to 50 pounds
• Must be able to work flexible hours, including evenings and weekends