Business Office Coordinator

About the role

At Wellness Avenue Surgery Center we believe health and care are inseparable. We focus on offering a high-quality, service-oriented environment for surgical procedures.

The Business Office Coordinator (BOC) assists the Business Office Manager with the day-to-day operations of the business office. The BOC is also responsible for the day-to-day supervision of Registration and Medical Records. The BOC will be in charge of the business office in the absence of the business manager.

Responsibilities

• Knows, adheres to, and enforces all policies of the business office
• Assist business office manager with supervising of business office employees and processes
• Responsible for the hiring, orientation, performance reviews, and training of registration and medical records staff
• Responsible for thorough working knowledge of accounts receivable system including maintenance of the managed care contracts
• Reconciles the cash receipts to the deposit log
• Informs business office manager of applicable day-to-day situations
• Supervise all medical records activities of the center in a manner consistent with the clinical needs of the center
• Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care of equipment
• Assist business manager with overall strategic planning of the business office
• Assist the Business Office Manager to develop and maintain policies & procedures and systems to minimize DSO and the rate of bad debt and increase the productivity of related operations
• Perform other activities as requested by the business manager, and assume other appropriate operational responsibilities as necessary

Qualifications

• Must be a high school graduate
• Three years supervisory experience in a medical setting such as a hospital, physician's office, or surgery center preferred
• Experience working with physicians is desirable
• Must have knowledge of medical terminology
• Experience in accounts payable and receivable preferred

Benefits

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation