Business Office Coordinator

Job Description

The Business Office Coordinator supports the business office functions at Willow Grove Maumelle, a premier retirement community in Maumelle, Arkansas. Key responsibilities include:

• Aids in implementing and ensuring all employees follow company policies and procedures.
• Administers, coordinates, and directs all activities in accordance with policies and procedures, benefit enrollment, orientation, and general HR responsibilities and compliance.
• Ensures compliance with all laws, rules, and regulations (e.g., HIPAA, State Regulations, OSHA, and infection control protocols).
• Tracks state requirements such as training, certifications, and licensure, and maintains required records.
• If applicable, becomes familiar with the financial terms of any Medicaid waiver or other government payor programs the company participates in.
• Supports staff, residents, and families by fielding complaints, executing policies, and assisting with lease signings.

Qualifications

• A high school diploma is required, with an associate degree in accounting or finance or a related field preferred.
• One to two years of experience with business office functions is required.
• One to two years of experience working in an office setting is preferred.

Benefits

• Competitive wage/salary
• Health and dental insurance
• 401k with company match
• Flexible scheduling
• AI video technology to enhance resident care and make your job easier
• Advanced EHR technologies to automate care assessments and reduce busy work
• Sage to improve call light response times and service delivery
• Microsoft Power BI for streamlined data management
• Employee Assistance Program
• Dependent Care and FSA savings accounts
• Paid training
• PTO available from day one
• Eligibility for medical, dental, vision, and life/disability insurance
• Employee referral programs for both team members and residents
• Comprehensive benefit package including paid training and PTO

Company Support

• Support for educational and learning opportunities
• Company-sponsored referral programs