Business Office Assistant

Essential Duties And Job Responsibilities

• Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly, and monthly tasks and non- negotiables.
• Perform routine billing process by ensuring billing is set up, billed, and collected timely and accurately.
• Identify, research and correct billing discrepancies timely and communicate with the BOM, administrator and regional support to solve problems and collect on difficult accounts.
• Stays current with facility contracts along with industry changes, covered charges, and billing practices.
• Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
• Generates private pay statement monthly and follows up on outstanding balances.
• Communicates to Medicaid workers when there are issues with billing for Medicaid accounts.
• Participated in monthly A/R review and completes necessary reports as required.
• Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash, and resident trust accounts.
• Engage as part of the facility team by actively contributing to problem solving, decision making, center and company-wide initiatives and attending team meetings such as stand up, triple check, utilization review (UR), quality assurance performance improvement (QAPI), AR, and other meetings as requested.
• Provides prompt, professional, and courteous customer service to residents, family members, vendors, and outside representatives.
• Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
• Aid in implementing the day-to-day functions of the accounting department.
• Prepare monthly accrual logs of open invoices and reclasses as directed. Assist in preparing expense reports, petty cash reconciliation, etc.
• Accounts payable (if required by facility)
• Process and verify payment of invoices on a timely basis including verifying purchase orders and invoices match.
• Forward invoices to appropriate department personnel for approval for payment.
• Code invoices with an appropriate chart of account number to assure that expenses are distributed to the correct expense account and vendors.
• Communicate with suppliers/vendors concerning errors or questions on invoices.
• Perform functions of computer/data processor efficiently and adequately.
• Maintain and secure usernames and passwords.
• Ensure that resident admission contracts are signed and appropriately scanned into EMT per BOM admission checklist.

Requirements

• 1 year or more of medical billing experience required, SNF preferred, including Medicare, Medicaid, HMOs.
• As a minimum, two (2) years' experience in bookkeeping or accounting practices. Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient in Microsoft word, excel, email, teams.
• Knowledgeable of computers, data entry/retrieval, output, etc.
• The ability to make independent decisions when circumstances warrant such action.
• The ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• The ability to type 45 words per minute and use a 10-key calculator.
• The ability to complete tasks and meet deadlines with the potential for multiple interruptions throughout the workday.
• The ability to understand and conduct written and oral instructions.
• The ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
• The ability to examine and verify financial documents and reports.
• The ability to prepare financial and other records in a systematic, neat, and legible manner.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• 401 (k) Plan: After 90 days of employment, with matching program.
• Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.