Business Office Assistant - Assisted Living Community

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide.

About the role

As the Business Office Assistant, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your role includes supporting community operations by assisting with billing, collections, payroll, and other administrative functions, while providing excellent service to residents and team members.

Responsibilities

• Assist with the preparation, distribution, and collection of monthly invoices and payments
• Support cash control processes, including depositing receipts, posting payments, and monitoring petty cash
• Maintain accurate resident billing and collection records, responding to resident inquiries with professionalism and care
• Compile information for weekly reports and assist with financial tracking systems
• Assist with payroll, employee benefits, new hire paperwork, and other human resources administrative processes as needed
• Support the preparation and maintenance of resident files, team member records, and community reports
• Perform other duties as assigned to ensure efficient office operations

Requirements

• High school diploma or GED required; Associate’s degree preferred
• One to three years of related experience and/or training, or an equivalent combination of education and experience
• Strong organizational skills and attention to detail
• Proficiency with computers and basic office software
• Ability to handle confidential information responsibly
• Strong communication and customer service skills for working with residents, families, and team members

Pay

$24-25/hour

Schedule

Full-time, Monday - Friday with occasional weekend

Benefits

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Employee Assistance Program

Why Join Us

Discovery Senior Living earned coveted Great Place to Work Certification for 2025-2026. A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. We are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. Embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture, translating to far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

At Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK, and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements.