Business Office Access Specialist

About the Role

We are seeking a proactive and detail-oriented Business Office Access Specialist to support daily administrative and financial operations at our state-of-the-art healthcare facility. This multifaceted role involves patient registration, insurance verification, scheduling, billing support, and front desk reception duties. The ideal candidate thrives in a dynamic healthcare environment, is team-oriented, and has excellent communication and organizational skills.

Responsibilities

• Greet and check in patients in a courteous and professional manner
• Collect and verify insurance information and obtain necessary authorizations/pre-certifications
• Accurately enter patient demographics and billing data into the system
• Assist with patient scheduling and coordination of procedures
• Answer phones, respond to inquiries, and relay messages appropriately
• Support medical billing and collections processes, including charge entry and claim follow-up
• Maintain HIPAA compliance and confidentiality at all times
• Collaborate with clinical and administrative teams to ensure seamless patient flow and quality service

Requirements

• High school diploma or equivalent (Associate’s degree preferred)
• Minimum 1–2 years of experience in a healthcare office setting, preferably in a surgery center or outpatient environment
• Knowledge of medical terminology, insurance processes, and electronic health records (EHR)
• Familiarity with billing software and medical coding is a plus
• Strong interpersonal, problem-solving, and organizational skills
• Ability to multitask, prioritize, and work efficiently in a fast-paced setting

Benefits

• Competitive wages
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

About Us

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.