Business Manager - Enterprise Arbitration, Enterprise Consumer Product

About the role

The Business Manager - Enterprise Arbitration, Enterprise Consumer Product team focuses on optimizing inbound channels like EASE, Email, and Site by designing and implementing models and frameworks. These channels generate over $2.5 billion in enterprise value annually through marketing and servicing optimization.

Responsibilities

• Evaluate potential model improvements
• Develop comprehensive model roadmaps
• Advising Lines of Business (LOBs) on the potential impacts to their operations

Requirements

The ideal candidate must be highly analytical and articulate, capable of extracting meaningful insights from complex customer behavior and needs. They must be skilled at communicating these complex concepts to senior audiences in a compelling and actionable manner, and possess a strong understanding of the credit implications associated with product and messaging decisions.

Qualifications

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• A Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management

Benefits

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Schedule

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.