Business Manager - Consumer Travel

About the role

In this high-impact role, you will be uniquely positioned to deliver the data and insights necessary to propel the Capital One Travel business forward. Your core mission would involve helping stand up and maintain regular, ongoing monitoring of critical business performance metrics, deep-diving into key drivers of consumer booking behavior to unlock growth opportunities, developing data-driven strategies to optimize business outcomes (improving margins and increasing volumes), and partnering directly with Product teams to provide the essential analytics needed to launch and guide major business initiatives. This role is critical for transforming raw data into actionable strategies and an ideal candidate will have a strong background in SQL and be ready to immediately leverage those technical skills on day one. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses