Business Travel Sales Manager

About the role

As the Business Travel Sales Manager at Omni Tempe Hotel at ASU, you will drive the transient corporate sales strategy and revenue growth by cultivating strong relationships with corporate clients and travel managers. This role focuses on market trends to target and secure preferred corporate accounts while developing strategies to increase market share and maximize revenue. The ideal candidate will have exceptional communication skills, a proven sales track record, and a passion for delivering outstanding client service.

Responsibilities

• Fully develop and manage the Transient Corporate market segment by identifying, soliciting, and securing new business opportunities while cultivating and expanding relationships with existing key local and global accounts.
• Develop and execute strategic sales plans that drive incremental room nights, increase revenue, and achieve or exceed annual production goals.
• Maintain a strong focus on account retention, market share growth, and client partnerships through proactive account management and exceptional customer service.
• Develop relationships in the community to strengthen and expand hotel and transient sales opportunities.
• Maintain weekly telephone and outside solicitation, travel agency presentations.
• Partner with group/catering counterparts to effectively manage overall business opportunities.
• Responsible for maintaining relationships with Omni Hotels & Resorts Global Business Travel Team and responding to all incoming Global team requests.
• For local accounts: responsible for total account management, including ensuring local contracts are in place, account management, and servicing the needs of local contacts.
• Participate in weekly marketing and rooms merchandising meetings, monthly sales meetings, stand-up daily and monthly sales meetings as assigned by the Director of Sales & Marketing.
• Responsible for maintaining all Business Travel reporting on a weekly and monthly basis.
• Attend monthly corporate negotiated account conference calls with the corporate office.

Qualifications

• Previous experience in sales, account management, hospitality, travel, events, luxury retail, business development, or another relationship-focused role is preferred.
• Hotel sales or Business Travel experience is a plus but not required for the right candidate.
• A naturally engaging personality with the confidence to meet new people, develop relationships, and represent the hotel in the community.
• Self-motivated, competitive, and comfortable proactively pursuing new business opportunities.
• Strong communication skills with a genuine commitment to exceptional client service.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Comfortable learning sales strategies, analyzing account performance, and identifying opportunities for growth.
• Experience with Salesforce or another CRM is preferred but not required.
• College degree preferred, but equivalent professional experience is welcomed.
• Willing to travel occasionally to represent the hotel at trade shows, conventions, and client events.