Business IT Support Technician

Job Overview

We are looking for a smart, energetic technician with 3 or more years full-time professional experience supporting business' IT needs; specifically with Windows Server, Microsoft applications and cloud solutions, and wired/wireless networks. Experience in Managed IT Services is preferred.

Job Responsibilities

• Designing, configuring, troubleshooting, and supporting Windows Servers and Desktops
• Small business networks and related infrastructure
• Cybersecurity administration and solution design
• Azure administration, configuration, and setup
• Management and setup of Microsoft 365
• Upgrading and Migrating of on-premises systems and software
• Providing advice and assistance to clients to optimize their use of technology
• Working solo or as part of a team
• Creating and following documented processes/procedures and protocols
• Identifying and suggesting possible improvements on internal workflows and procedures
• Auditing client and internal company assets and processes for security flaws and providing suggestions for improvement

Requirements

• 3+ years experience supporting small business IT users and environments
• Great work ethic, attention to detail, and analytical problem-solving skills
• Written and spoken English proficiency, and the ability to clearly communicate
• A positive attitude toward both clients and co-workers, professional appearance, and ability to build rapport with clients
• Clean, reliable vehicle
• This is NOT a remote position. Work from the Tech One office or at client locations as needed

Benefits

• Excellent starting wage (up to $64,500, depending on experience and skillset), with frequent reviews and opportunities for increase
• Retirement Plan with a generous company contribution
• Paid Time Off including Vacation, Holidays, and Sick/Personal time
• Mileage reimbursement for business use of your personal vehicle
• Company-provided tools and equipment

Please apply at https://jobso.id/f8wi.