Business Inventory Analyst - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

About the role

As a Business Inventory Analyst on our Configuration Operations Inventory team, you will play a pivotal role in leveraging data and reporting through daily real-time monitoring to drive efficiency via inventory insights and work assignments. You will collaborate closely with inventory team members, business partners, and cross-functional leaders to support successful decision-making with data analytics. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Responsibilities

• Utilize various tools to monitor trends and identify opportunities to improve performance metrics
• Analyze inventory status, receipts, days on hand, aging, completions, and TAT against capacity forecasts to determine work assignments and meet KPIs
• Provide insights to operational teams on prioritization and trends to proactively address service level impacts
• Monitor performance factors such as utilization, shrinkage, availability, and VPH to assess drivers and variances against plans
• Communicate effectively across multiple functional areas and staff levels, hosting daily operations inventory meetings and providing post-call summaries on performance status, risks, and remediation actions
• Collaborate with Operations partners to address process gaps, work routing, or other performance-impacting issues
• Escalate and resolve roadblocks, holds, and other inventory issues with appropriate urgency
• Manage intra-day staffing levels across multiple work queues and adjust work-type prioritization as needed
• Support the preparation and maintenance of reports, dashboards, and monthly presentations on staffing, inventory, production levels, aging inventory, and performance effectiveness

Requirements

• 2+ years in a data reporting or inventory support role
• 2+ years of proficiency in Excel with the ability to develop and maintain macros using VBA or Excel Macro Application
• 1+ years of SQL development work
• Proven solid time management and analytical skills
• Proven creative problem solving and critical thinking skills to navigate complex inventory
• Proven solid adaptability and flexible skills
• Willing to adapt to changing priorities, responsibilities and processes

Preferred Qualifications

• Solid working knowledge of Co-Pilot, Word, PowerBI and PowerPoint
• Proven ability to work in an ambiguous environment
• Proven ability to work autonomously and manage multiple operational projects
• Proven self-starter with a high level of initiative

Benefits

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications. We comply with all minimum wage laws as applicable.