Business Intelligence Specialist

About the role

The Business Intelligence Specialist is a full-time, permanent position within the Information Technology Division at the Washington State Housing Finance Commission. This role is part of the IT Data Management unit and focuses on designing, implementing, and maintaining automated document repository workflows and Business Intelligence solutions in collaboration with the Laserfiche Administrator. The position ensures high system availability, secure and compliant electronic records storage, and leads projects to completion within strict deadlines and budgets, driving operational efficiency and continuous process improvement across the organization.

The duty station is Seattle, WA. Work will be performed through a combination of teleworking and on-site work, with employees required to work in the Seattle office at least once a week. Employees must reside in Washington state and within a reasonable distance of the worksite to meet workplace reporting requirements.

About the Commission

The Washington State Housing Finance Commission is a market-driven, self-supporting agency that provides below-market rate financing for affordable housing and nonprofit capital facilities. The Commission acts as a financing conduit between developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations to support affordable housing, rental housing, civic and social services facilities, energy conservation projects, and first-time farmers and ranchers.

The Commission values diversity, inclusion, and equity, striving to create an environment free from harassment and discrimination that embraces and celebrates the rich dimensions of diversity within each individual.

Responsibilities

• Lead and manage projects implementing and using new BI software tools and systems.
• Integrate BI platforms with existing enterprise systems and applications.
• Develop the semantic layer, metadata, reports, and report definitions.
• Analyze user requirements to design functional specifications.
• Design and deliver end-user training while providing ongoing technical support.
• Promote BI benefits and usage across relevant divisions within the organization.
• Implement integration plans for electronic records with internal and external portals, document repositories, and content management systems.
• Establish policies and standards to ensure electronic records remain uniform, secure, compliant, and rapidly accessible to authorized staff.
• Formulate and execute records retention and disposal plans for official business records.
• Evaluate tools, track industry developments, and collaborate with systems experts to support hardware, software, and quality assurance processes.
• Work on additional special projects as identified by management.

Requirements

• Demonstrated skill in configuring, maintaining, and integrating tier-one applications, databases, and data warehouses, including MS SQL Server, Power BI, Crystal Reports, Laserfiche, CRM, and SaaS platforms.
• Proficiency in analyzing user requirements to design, build, and deploy front-end BI applications according to functional specifications.
• Extensive experience working with relational database structures, theories, principles, and database design tools.
• Comprehensive knowledge of the full project management and software development lifecycle from inception to execution.
• Proven ability to provide effective customer service and technical support for IT systems and software applications.
• Familiarity with public information requests and managing associated workflows through specialized software platforms.
• Ability to take action to learn and grow, including staying current on new solutions and adapting to a changing IT environment.
• Ability to take action to meet the needs of others, demonstrating flexibility, adaptability, and a customer-service focus.

Preferred Qualifications

• A Bachelor's and/or Master's Degree in computer science, data science, engineering, or a related field.
• Experience with Salesforce.
• Experience with Laserfiche.

A combination of skills, abilities, experience, and education may be substituted to demonstrate qualifications. Candidates who do not meet all qualifications are still encouraged to apply.

Benefits

• Full array of family medical, dental, life, and long-term disability insurance coverage.
• State retirement plan and deferred compensation options.
• 12 paid holidays.
• Paid vacation, sick, and military leave.
• Subsidized bus, train, or ferry passes.
• Credit union memberships.
• Alternate workweek schedules and telecommuting options.

Pay

The hiring range for this position is $7,508 to $8,497 monthly. The full salary range is $7,508 to $10,098 monthly, with potential to exceed based on experience, internal equity, and market factors. Salary is negotiable.