Business Intelligence Analyst

About the role

The Information Management team at the University of Washington is seeking a Business Intelligence Analyst to join our dynamic and innovative team. This is a full-time permanent position.

Responsibilities

• Collaborate with stakeholders across departments to understand their data needs and requirements, translating them into meaningful, thoughtful analytics solutions.
• Utilize Tableau and/or Power BI to design, develop and maintain interactive dashboards, reports and visualizations that effectively communicate complex data trends, patterns and insights.
• Lead project management activities, including gathering business requirements and authoring data needs and specifications for the Business Intelligence Developer.
• Conduct comprehensive testing to ensure the accuracy and reliability of BI solutions.
• Affirm all deliverables adhere to established design standards.
• Effectively communicate BI solutions, best practices, functions, approach, limitations, accuracy and other details to both technical and non-technical audiences.
• Perform thorough data analysis to identify trends, anomalies and opportunities for process improvements and optimization.
• Develop and implement data-driven strategies to enhance business performance, optimize operational efficiency and drive innovation.

Business Intelligence Products Support

• Respond to customer inquiries and questions regarding BI solutions supported by the team.
• Work closely with the BI Developer to troubleshoot, triage and document modifications to current stored procedures and SQL scripts.
• Conduct ad-hoc analyses and deep dives into specific business questions or problems, presenting findings and recommendations to stakeholders.
• Stay current on industry trends, best practices and emerging technologies in business intelligence, particularly Tableau and Power BI, to continuously improve processes and solutions.

Documentation and Other Duties

• Create and update end user documentation of BI solutions.
• Develop and apply knowledge of University Advancement’s organizational structure to support business and reporting needs.
• Advise and inform user experience development.

Required Qualifications

• Bachelor’s degree AND three years of professional experience as a Business Intelligence Analyst or in a similar role utilizing Tableau for data visualization and analysis.

Preferred Qualifications

• Demonstrated experience designing and developing dashboards in Tableau and Power BI.
• Proficiency in SQL for data manipulation, extraction and analysis from relational databases and experience using source control software.
• Understanding of data warehousing concepts, data modeling and ETL processes.
• Project management experience and the ability to manage multiple projects with tight deadlines and shifting priorities.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong communication skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.
• Strong attention to detail.
• Prominent ability to work independently and as part of a collaborative, cross-functional team, with a strong sense of ownership and accountability.