Business Intelligence Analyst

Job Description

The anticipated salary range for this position is $95,000–$105,000 per year. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Core Responsibilities

• Provides reporting and analytics to monitor performance, including key supply chain metrics such as inventory turns, stockouts, fill rate, order fulfillment accuracy, distribution center throughput, cost-to-serve, product demand forecasting, and contract/rebate tracking.
• Uses data to support root cause analysis when performance metrics are off track.
• Manages reporting needs and analyzes customer requests for custom reporting solutions.
• Creates KPI dashboards and scorecards (critical measures) to drive and measure operational and financial improvements.
• Develops data visualizations that communicate meaningful insights to support problem solving, opportunity identification, and prioritization of business needs.
• Effectively communicates and presents analytical findings to internal and external stakeholders.
• Develops and maintains strong, account-specific analytical processes with the customer.
• Utilizes data to support management of contract compliance to agreed terms and conditions.
• Collaborates with internal teams and customer stakeholders to ensure accurate, consistent, and reliable data.
• Uses data to identify opportunities for item standardization, product conversion, and supply chain optimization.
• Supports strategies to drive proprietary products and improve customer performance outcomes.
• Creates and maintains documentation on data models, KPIs, reporting logic, and analytical processes.
• Processes, cleans, and validates data to ensure integrity for reporting and analysis, including SKU hygiene initiatives.
• Explores and analyzes data to identify patterns, trends, anomalies, risks, and opportunities.
• Sustains continuous improvement initiatives through data-driven insights.
• Increasingly applies analytical curiosity toward more advanced methods, including exploratory data science concepts and AI-enabled analytics, as tools and capabilities evolve within the organization.

Qualifying Experience

• Bachelor’s degree required.
• 2+ years of experience in a financial, analytics, supply chain, contract administration, or similar data-driven role requiring strong attention to detail, data management, and reporting.
• 2+ years of related experience in areas such as sales analytics, customer service analytics, customer relationship management, supply chain, hospital distribution, or similar environments.
• Or equivalent combination of education and experience.
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Experience with data visualization tools, preferably Power BI or similar.
• Strong analytical, critical thinking, and problem-solving skills with attention to detail.
• Strong communication and influencing skills with ability to translate data into actionable insights.
• Ability to work independently and manage competing priorities.
• Demonstrated interest in expanding into advanced analytics, including data science concepts and AI-enabled tools and applications, is a plus.

Additional Requirements

• May provide backup support to customer service functions as needed.
• Limited travel may be required.