Business Intelligence Analyst
About the role
The successful candidate will help support marketing and product teams in evaluating retention and engagement trends, targeting sustainable growth and incremental, long-term measurable value. The Analyst will work with a wide variety of stakeholders as a thought-partner and help guide their decision-making using data as their north star. They will leverage datasets from across the company and utilize analytics skills (including SQL, Excel, and Tableau) to produce critical dashboards, one-off reports, and presentations.
Responsibilities
- Partner with stakeholders as a strategic collaborator by owning business intelligence analyses end-to-end, providing business partners with timely, relevant insights, scenarios, and recommendations, and democratizing results via internal intelligence platforms for long-term use.
- Produce tangible, actionable insights and work with senior marketing and product leaders to guide roadmaps and business strategy at both holistic and granular levels, with a focus on improving retention and listening results.
- Build dashboards and scorecards that enable leaders to understand and act upon data to create and iterate on various marketing tactics and product feature development.
- Manage a portfolio of highly consumable competitive intelligence assets (e.g., dashboards, papers, presentations, datasets) that can be used strategically across stakeholder and analyst groups and find opportunities to enhance that portfolio based on stakeholder needs and feedback.
- Analyze the results of A/B tests across different Audible surfaces, provide recommendations based on testing results, and deep-dive into observed customer behavior to develop new hypotheses for continuous testing-and-learning.
- Leverage analytical methodologies to measure and present the incremental impact of marketing tactics including save offers, outbound and inbound campaigns, and product launches.
- Develop Amazon-scale data pipelines.
- Imaginative and inventive problem-solving using cutting-edge approaches.
- Contribute to the growth of the Audible Insights Org by sharing and developing ideas and learning from others.
Requirements
- Passion for data and insights, curiosity, and resourcefulness
- Strong SQL skills
- Strong experience using data visualization tools like Tableau
- Knowledge of A/B testing, statistical methods (e.g. t-test, Chi-squared) and modeling
- Fluency in English, both written and spoken
- Strong technical skills, including SQL programming and Tableau — building pipelines and dashboards
- Understanding of the statistics side and hypothesis testing
- Strong ownership mindset
- Hands-on technical work experience (not looking for boot camp experience)
- Must have worked in a mature data infrastructure and know how to navigate (no small business experience)
- Able to fix and debug
Preferred Skills
- Domain expertise in subscription services, growth marketing, retention or engagement analytics, etc. strongly preferred
- High attention to detail and a track record of managing multiple, competing priorities simultaneously under tight deadlines
- Marketing analytics background, especially in the digital subscription service space
- AI tools experience
- Visualization experience with Python or visualization libraries
Required Experience
- 2 years of experience as a Business Intelligence Analyst/Engineer, or other occupation/role/job title involving experience in business intelligence, analytics, data science, or technical project management
Nice-to-Have Experience
- 3 years of relevant experience
Education Requirements
- Bachelor's degree in Business Intelligence, Computer Science, Mathematics, Statistics, Engineering or related field (required)
- Master's degree in Business Intelligence, Computer Science, Mathematics, Statistics, Engineering or related field (preferred)
Work Environment / Physical Requirements
Hybrid schedule; flexible on days
Local to Newark, NJ or Los Angeles, CA hubs strongly preferred; non-local candidates considered only if exceptional
About the Client
Leading audiobook producer revolutionizing the industry with innovative technology and superior programming. Our passion for well-composed, artfully performed audiobooks has earned millions of loyal subscribers worldwide. Our People Principles guide our team of pioneers and inventors to deliver exceptional customer experiences and drive positive change.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
Job Number
26-06830
Industry
Data & Analytics