Business Insurance Marketing Leader

About the role

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Lexington, KY office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

Responsibilities

• Collaborate closely with production teams to develop placement solutions that meet the needs of small to mid-sized business insurance accounts.
• Conduct monthly meetings with producers and account managers to review upcoming renewals and formulate marketing/renewal strategies.
• Request and prepare new business and renewal applications, including necessary supplements, for submission to carriers.
• Enter relevant rating information into automated processing systems and quote new business as directed.
• Maintain strong working relationships with authorized carriers, acting as a liaison to select carriers, meeting with carrier representatives as needed, and communicating carrier information related to pricing and products.
• Stay informed on marketing trends, new coverage developments, and carrier information, and disseminate this knowledge as needed.
• Support authorized carrier directives and guidelines.
• Assist Client Team(s) with complete and accurate data entry into the Agency Management System as needed.
• Provide backup support to production teams, assisting in managing workloads and workflows when necessary.
• Maintain established service and quality standards.
• Document files in accordance with company guidelines.
• Execute surplus lines filings as necessary.
• Deliver on the requirements communicated by the Client Team, including proposals, coverage comparisons, client marketing summaries, and benchmarking.

Requirements

• 3 to 5 years of prior experience in a Business Insurance Client Manager role, including marketing and placement support.
• Associate or bachelor’s Degree preferred.
• Desired experience in commercial rating.
• Advanced designations (CPCU, CIC, AU, ARM, CRM) are a plus.
• Strong listening, verbal, and written communication skills, along with excellent customer service abilities.
• Acute attention to detail, a sense of urgency, and strong problem-solving skills.
• Maintain a positive and respectful attitude towards colleagues.
• Ability to work collaboratively as a team member to achieve profit center and overall company goals.
• Solid negotiation skills, with a strong awareness of attitudes, tone, and timing.
• Established relationships with carriers.
• Intermediate industry and product knowledge.
• Intermediate to advanced proficiency in Microsoft Office products (Outlook, Word, PowerPoint) and advanced proficiency in Excel.
• Experience with Agency Management Systems (AMS) such as Sagitta, ImageRight, AMS 360, EPIC, or Indio.
• Intermediate understanding of tools such as Reference Connect and Mod Master.
• Commitment to modeling MMA Core Values: Collaboration, Passion, Innovation, and Accountability.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities