Business Improvement & Administration Lead

Why Work With Us

At Council, we're proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you'll want to join our team! With the vision to be Australia's most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About The Role

We're seeking a strategic and influential leader who thrives on driving continuous improvement and delivering meaningful outcomes. You have a track record of leading high-performing teams, improving business processes and fostering a positive, customer-focused culture. With strong leadership, analytical and stakeholder engagement skills, you'll champion innovation, build workforce capability and deliver sustainable improvements that enhance service delivery for both our organisation and community.

• Lead branch-wide business improvement initiatives that drive innovation, efficiency and service excellence.
• Provide strategic advice and support to leadership, influencing business performance and operational outcomes.
• Lead and develop a high-performing administration team, fostering a culture of collaboration and customer service.
• Champion workforce planning, capability development and continuous improvement initiatives.
• Drive process optimisation, governance and business transformation across the branch.
• Build strong stakeholder relationships to support informed decision-making and organisational success.
• Deliver meaningful change that enhances service delivery and creates lasting value for the community.

About You

We're looking for a proactive and influential leader who thrives on driving improvement, building capability and delivering results. You'll bring strong stakeholder engagement skills, a passion for continuous improvement and the ability to turn ideas into practical solutions that make a real impact.

• Qualifications in Business Management, Organisational Development or a related field, and/or significant relevant experience.
• Experience in business improvement, organisational development or business support.
• Proven ability to lead projects and drive change across diverse stakeholder groups.
• Strong communication, stakeholder engagement and problem-solving skills.
• Current C Class Driver Licence.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

Further Information

For specific enquiries contact Amy Anderson during business hours on 0410 512 518.